Shipping Policy

• Orders processed within [X] business days
• Tracking provided upon shipment
• Domestic shipping only (or specify if international)

We are not responsible for:

• Carrier delays
• Incorrect shipping information provided by customer

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Refund Policy

Due to the nature of research-use-only products, all sales are final.

Eligible for Replacement or Refund ONLY IF:

• Product arrives damaged
• Incorrect product received

Requirements:

• Must contact us within 3 days of delivery
• Provide:
  • Order number

  • Photos of issue

Not Eligible:

• Buyer error
• Improper storage or handling
• Change of mind

We reserve the right to approve or deny any request.